Refund, Privacy & Security Policy

We are committed to providing secure, reliable, and affordable digital solutions. This document outlines our policies on refunds, privacy, and security to ensure transparency and to set clear expectations for all customers.
1. Pricing & Value Commitment
Our service packages are structured to offer significant value compared to industry standards (e.g., $49 vs. $100+ from competitors).
The lower pricing does not imply reduced commitment to quality but reflects our goal of making advanced services more accessible.
By purchasing, you acknowledge that the pricing is based on a balance of affordability, fair-use access, and industry-standard performance.
2. Nature of Digital Services
All services (e.g., rotating Socks5 proxies, Bulk Email Verification API, and email leads database access) are digital and consumable.
Once delivered (credentials, database links, API keys, or proxy login details), these services are considered used and fulfilled.
For security and compliance reasons, services cannot be “returned” once access credentials are shared.
3. Refund Policy
Cryptocurrency Payments: Due to the irreversible nature of blockchain transactions, all cryptocurrency payments are strictly non-refundable.
Other Payment Methods (if applicable): Refunds may only be considered in cases of non-delivery (e.g., if no access credentials or services were provided).
Dissatisfaction due to service quality variances, proxy speed fluctuations, or user-side technical issues are not eligible for refunds.
All sales are final once services have been delivered.
4. Service Quality & Performance Disclaimer
Proxies and APIs operate within shared environments and may experience performance variations (e.g., temporary slowdowns, IP rotation differences, or network congestion).
Such variances are normal within the proxy/data industry and not considered grounds for refund.
We implement gateway load balancing and traffic distribution to maintain the highest possible reliability.
Recommended usage limits are provided to help customers optimize performance on their own systems.
5. Privacy Policy
We take customer privacy seriously.
Data We Collect: We only collect essential customer information (e.g., email address, payment confirmation details) required to deliver services.
Data Usage: Customer data is used solely for service delivery, billing verification, and support purposes. We do not sell, rent, or trade personal information.
Email Leads Database: The provided databases are sourced externally. We do not assume responsibility for the origin or end-use of the data once delivered. Customers are solely responsible for ensuring compliance with relevant email marketing and data protection laws in their jurisdictions (e.g., GDPR, CAN-SPAM, CCPA).
Confidentiality: Any credentials or access information you receive (e.g., proxy username/password, API keys) are confidential and should not be shared with unauthorized parties.
Third-Party Disclosure: We do not share customer data with third parties except when required by law or regulatory authorities.
6. Security Policy
We prioritize the security of our systems and customer access.
Service Access: All proxies, APIs, and database servers are secured with industry-standard authentication protocols.
Customer Responsibility: Customers are responsible for keeping their login credentials safe. We recommend storing access details securely and avoiding distribution to multiple users.
System Monitoring: Our infrastructure is monitored to detect abuse, unauthorized access, or security risks.
Fair Use Policy: To protect system integrity, abusive usage (e.g., flooding, attacks, spamming activities beyond fair-use scope) may result in temporary suspension or permanent account termination without refund.
Customer Compliance: Customers are responsible for using services ethically and in compliance with applicable laws. We are not liable for misuse of proxies, APIs, or email databases.
Incident Response: In case of any suspected security breach, we will promptly investigate and, if necessary, reset access credentials to maintain account safety.
7. Customer Support & Assistance
While refunds are limited, we are dedicated to helping customers maximize their purchase value.
Support is available for troubleshooting proxy connections, API usage, and database access.
Where feasible, we may provide alternative methods, updated credentials, or technical workarounds to resolve issues.
8. Acceptance of Policy
By completing a purchase, you confirm that you have read, understood, and agreed to this Refund, Privacy & Security Policy.
Continued use of services after delivery constitutes acceptance of these terms.